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How to Get The Most Out of Telehealth Counselling

Although it might seem a little unusual or clunky at first, telehealth counselling has been shown to be as effective as face-to-face counselling in helping people with drug, alcohol and gambling difficulties, depression, anxiety, PTSD and other issues.

To ensure you get the most out of your telehealth counselling sessions, our therapists suggest the following;

Before your session, download the app (Zoom or Skype) and check it's working. This will prevent you from feeling flustered if there are technical difficulties,

Ensure a good wi-fi connection by disconnecting other users and devices for the duration of your session,

Be prepared 5 minutes early so you can get ready for your session with minimal stress.

Ensure you have privacy by letting the people you live with know you'll be unavailable and will need some quiet time during your session. You may feel more comfortable conducting the call in your garage or car if it's difficult to get privacy. Using headphones can also help,

Minimise distractions by closing apps or windows on your computer and turning your device to Do Not Disturb mode,

Stabilise your device by propping it up somewhere, so your hands are free. This can help you feel more focussed,

Get comfortable and get anything you need such as tissues or a cup of tea,

Ask your therapist if you have any questions, need them to do something differently, or need to slow down.

While getting used to telehealth may be a little different at first, it's still an effective way to access support while self-isolating. Your therapist will help you adjust and be as flexible as possible to help the transition from face-to-face to telehealth be as smooth and useful as possible.

If you want to find out more about accessing telehealth counselling, please get in touch by clicking here. We'd love to hear from you.

Until next time,


Clinical Director, Sydney Addictions Recovery

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Sydney Addictions Recovery operates on Gadigal & Wangal country. We acknowledge the Gadigal & Wangal people as the traditional custodians of the Leichhardt region and that sovereignty never ceded. We pay our respects to elders past, present and emerging. 

We proudly work with clients who identify as Aboriginal and Torres Straight Islander, LGBTQIA+, and those who work in the sex industry.

We are an ACON

'Welcome Here' Safe Place

Sydney Addictions Recovery

443 Parramatta Rd, Leichhardt NSW 2040

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Sydney Addictions Recovery provides counselling, referrals and support to individuals, couples and families impacted by addictions and mental health issues, including drugs, alcohol, gambling, disordered eating and associated difficulties.

© Sydney Addictions Recovery, 2021